Privacy Policy
Welcome to the Privacy Policy of Elyxian. We value your trust and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase from us.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information Collection
Personal Details:
When you place an order or interact with our website, we may collect the following information:
Full name
Phone number
Email address
Shipping and billing address
Payment-related information (processed securely via third-party gateways)
Account Information:
If you create an account with Elyxian, we store your login details and preferences to provide a more personalized and convenient shopping experience.
Communication Records:
We may collect information from your communications with us, including emails, WhatsApp messages, or customer support inquiries, to improve our services and respond effectively.
Use of Your Information
Order Fulfillment:
Your information is used to process orders, confirm payments, arrange deliveries, and provide order updates
Account Management:
We use your details to manage your account, order history, and saved preferences.
Communication:
Your contact information may be used to send:
Order confirmations and delivery updates
Promotional offers and newsletters (only with your consent)
You may unsubscribe from marketing communications at any time.
Data Sharing
Elyxian does not sell, rent, or trade your personal information.
Your data may only be shared with trusted third parties who assist in:
Payment processing
Courier and delivery services
Website operations
These service providers are required to keep your information secure and confidential.
Security Measures
We use industry-standard security measures to protect your personal data, including:
Secure servers
Encrypted payment gateways
Restricted access to sensitive information
While we take strong precautions, no online transmission is 100% secure. We encourage customers to protect their account credentials.
Your Rights and Choices
You have the right to:
Access your personal information
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Manage communication preferences
To make a request, please contact us using the details below.
Cookies and Analytics
Elyxian uses cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Enhance user experience
You can manage or disable cookies through your browser settings; however, this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. Elyxian is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
Policy Updates
Elyxian may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or operational needs.Any updates will be posted on this page. Continued use of our website after changes indicates acceptance of the revised policy
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
📍 Location: Pakistan
